About Chati

Transforming Business Communication Since 2018

Trusted Meta Technology Partner empowering 10,000+ businesses with intelligent, scalable WhatsApp Business API and multi-channel messaging solutions

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Our Journey

Seven Years of Innovation & Growth

From a startup vision in 2018 to India's leading WhatsApp Business API platform and Meta Technology Partner

2018

Chati Founded

Started our journey with a vision to revolutionize business messaging in India

2019

First 100 Customers

Achieved our first milestone serving businesses across multiple industries

2020

WhatsApp Official Partner

Became official WhatsApp Business Solution Provider, enabling direct API access

2021

Meta Technology Partner

Recognized as Meta Technology Partner for WhatsApp Business API excellence

2022

10,000+ Businesses

Crossed milestone of serving over 10,000 active businesses nationwide

2023

AI & Multi-Channel Expansion

Launched advanced AI chatbots and expanded to RCS, Instagram, Facebook Messenger

2024

Enterprise Platform Leader

Emerged as India's leading enterprise communication platform with CDP and automation

10K+

Active Businesses

500M+

Messages Delivered

98%

Satisfaction Rate

Years Experience

Trusted Partnerships

Certified & Recognized by Industry Leaders

Official partnerships and certifications that validate our commitment to excellence

Official Partner

WhatsApp Official Partner

Official WhatsApp Business Solution Provider with direct API access and certified expertise in enterprise messaging solutions

Certified

Meta Technology Partner

Recognized Meta Technology Partner delivering cutting-edge WhatsApp Business API and multi-platform messaging solutions

Compliant

Security & Compliance

GDPR compliant with bank-level encryption, ISO standards, and rigorous security protocols ensuring complete data protection

Our Mission and Vision

The guiding principles that shape our purpose and drive our commitment to transforming business communication

Our Mission

To democratize business communication by providing accessible, powerful messaging tools that enable companies of all sizes to connect authentically with their customers, automate intelligently, and grow sustainably.

Our Vision

To become the world's most trusted multi-channel communication platform, where every business—from local shops to global enterprises—can deliver exceptional customer experiences through intelligent, seamless conversations.

Principles That Guide Everything We Do

These core values shape our culture, drive our decisions, and define how we serve our customers

Customer First

Every decision we make starts with our customers. Their success is our success, and we're committed to delivering exceptional value and support at every touchpoint.

Innovation

We stay ahead of technology trends, constantly evolving our platform with cutting-edge features like AI chatbots, RCS messaging, and intelligent automation.

Trust & Security

Data security isn't optional—it's fundamental. We maintain bank-level encryption, GDPR compliance, and transparent practices to earn and keep your trust.

Collaboration

Great things happen when we work together. We foster a culture of teamwork, open communication, and mutual respect within our team and with our partners.

Growth Mindset

We believe in continuous improvement—for ourselves, our platform, and our customers. Every challenge is an opportunity to learn and grow stronger.

Global Impact

From local businesses to global enterprises, we're democratizing access to powerful communication tools that drive real business transformation.

Ready to Transform Your Customer Communication?

Join 10,000+ businesses using Chati to automate conversations, drive sales, and build lasting customer relationships with WhatsApp Business API and multi-channel messaging.

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